Public Offer

1. General provisions

1.1. This document constitutes a public offer (the Offer) by ООО «EASY EVENTS GROUP» (the Service Provider) and contains all essential terms for the provision of services enabling participation in Samarkand Global Banking Forum (the Forum).

1.2. In accordance with Articles 367 and 369 of the Civil Code of the Republic of Uzbekistan, this Offer constitutes a public offer. The Customer's performance of the actions specified in clause 4.4 of this Offer constitutes full and unconditional acceptance of the Offer.

1.3. By accepting this Offer, the Customer confirms that they have read its terms in full, understand them and agree to them.

1.4. The current version of the Offer is permanently available on SGBF.uz.

2. Terms and definitions

Service Provider — ООО «EASY EVENTS GROUP», ИНН 313192159.

Customer — an individual or legal entity that has accepted this Offer.

Participant — an individual whose participation in the Forum is arranged by the Customer (who may also be the Customer).

Website — the website SGBF.uz.

Services — providing the Participant with access to the Forum to the extent included in the selected ticket type.

Ticket (participation package) — the Participant's personal right to attend the Forum to the extent described on the Website.

Order — an application to purchase a Ticket submitted on the Website.

3. Subject of the Offer

3.1. The Service Provider undertakes to provide the Customer with services enabling the Participant to take part in the Forum, and the Customer undertakes to pay for those services under the terms of this Offer.

3.2. The Forum will be held on 11–12 March 2027 at the following address: Silk Road Samarkand international congress centre, Samarkand, Republic of Uzbekistan.

3.3. The scope of the Services is determined by the Ticket type. The current inclusions of each Ticket type are listed in the Tickets section of the Website and form an integral part of this Offer.

3.4. The Services concern the organisation of business events (conferences and exhibitions) and are not subject to licensing under the legislation of the Republic of Uzbekistan.

4. Ordering procedure

4.1. To place an Order, the Customer completes the registration form on the Website, providing accurate information: the Participant's last name and first name; email address; contact phone number; organisation name and the Participant's position; country; and, for legal entities, the full name, ИНН and bank details for invoicing.

4.2. The Customer is responsible for the accuracy of the information provided. The Service Provider is not liable for the consequences of inaccurate information, including the Customer's failure to receive electronic messages.

4.3. After completing the form, the Customer selects a payment method (section 5).

4.4. Acceptance of the Offer. Before proceeding to payment, the Customer selects the checkbox stating I have read and agree to the terms of the Public Offer and the Privacy Policy and clicks PAY. These actions constitute full and unconditional acceptance of this Offer and are equivalent to entering into a contract in writing.

4.5. Payment cannot be initiated without selecting the checkbox specified in clause 4.4.

5. Service fees and payment procedure

5.1. The price of each Ticket type is stated in the Tickets section of the Website.

5.2. Service fees are stated including value added tax.

5.3. The Service Provider may change Ticket prices. Price changes do not apply to Orders that have already been paid for.

5.4. Special rates (Early Bird and others) apply for the period specified on the Website. The standard rate applies once that period expires.

5.5. Payment methods:

a) By bank card on the Website — Visa, Mastercard, HUMO, UzCard. Payment is processed through the payment gateway of JSC «Octobank». The Customer is redirected to the bank's secure payment page.

b) By bank transfer against an invoice (for legal entities) — the Service Provider issues an invoice based on the information supplied by the Customer when placing the Order. The Services are deemed paid for when the funds reach the Service Provider's settlement account.

5.6. The price of a Ticket is indicated on the Website in US dollars. If the Republic of Uzbekistan is specified as the country when placing the Order, payment is made in sums at the exchange rate of the Central Bank of the Republic of Uzbekistan on the payment date. If another country is specified, payment is made in US dollars when such payment is available on the Website; otherwise, in sums at the same exchange rate. The currency and the amount payable are shown before the transfer to the bank's payment page. If the card currency differs from the payment currency, the amount debited in the card currency is determined by the bank that issued the card.

5.7. The Customer's payment obligation is deemed fulfilled when the funds are received by the Service Provider.

5.8. After successful payment, the Customer receives an Order confirmation at the specified email address, stating the Order number, Ticket type and payment amount.

6. Service delivery procedure

6.1. The Services are provided on the date and at the Forum venue specified in clause 3.2.

6.2. The Ticket is personal. Access to the Forum is granted upon presentation of an identity document and the Order confirmation.

6.3. No tangible items (physical delivery of goods) are supplied to the Customer. The Order confirmation and participant badge are provided electronically to the email address specified when placing the Order no later than 5 working days before the Forum begins.

6.4. The Services are deemed properly provided and accepted in full by the Customer upon completion of the Forum, unless the Customer sends reasoned written objections to the Service Provider within 5 (five) working days after its conclusion.

6.5. The Service Provider may change the Forum programme, speaker line-up and session schedule. Such changes do not constitute grounds for a refund unless they result in cancellation of the Forum or a change to its date.

7. Order cancellation and refund terms

7.1. The Customer may cancel their participation in the Forum by sending a written request to [email protected] stating the Order number.

7.2. Refunds are issued in the following amounts:

7.3. Instead of requesting a refund, the Customer may replace the Participant with another person no later than 5 working days before the Forum begins by sending a corresponding request to [email protected].

7.4. Card refunds. If payment was made by bank card, the refund is made exclusively to the same bank card used for the payment. Refunds to other accounts are not made. The time taken to credit the funds is determined by the card issuer's rules and generally ranges from 3 (three) to 30 (thirty) calendar days after the Service Provider processes the refund.

7.5. If payment was made by bank transfer, the refund is made to the settlement account from which payment was received within 10 (ten) banking days of approval of the refund.

7.6. Cancellation of the Forum by the Service Provider. If the Forum is cancelled, the Service Provider refunds 100 % of the amount paid to the Customer within 30 (thirty) calendar days of the cancellation announcement. If the Forum is rescheduled, the Ticket remains valid for the new date; the Customer may nevertheless cancel participation within 14 (fourteen) calendar days of the rescheduling announcement and receive a refund of 100 % of the amount paid.

7.7. The Service Provider does not reimburse Customer expenses excluded from the Ticket price (travel, accommodation, visa fees and other expenses).

8. Payment security

8.1. Bank card payments are accepted through the payment gateway of JSC «Octobank». Card details are entered on the bank's secure payment page.

8.2. The Service Provider does not request, receive, store, process or transmit the Customer's bank card details. These details are transmitted directly to the bank's processing centre through a secure connection.

8.3. Data is transmitted using the TLS encryption protocol (HTTPS). The payment gateway complies with the requirements of the international Payment Card Industry Data Security Standard, PCI DSS.

8.4. Additional protection is provided by 3-D Secure technology (Verified by Visa, Mastercard SecureCode) — transaction confirmation using a one-time code sent by the issuing bank.

8.5. The Customer undertakes to pay using a bank card issued in their own name or owned by a person who has authorised its use.

8.6. If questions arise regarding a payment, the Customer may contact the Service Provider at [email protected] or the bank that issued the card.

9. Privacy

9.1. Personal data is processed in accordance with the Law of the Republic of Uzbekistan On Personal Data dated 2 July 2019, No. ЗРУ-547.

9.2. The complete terms for personal data processing are set out in the Privacy Policy published on the Website, which forms an integral part of this Offer.

10. Rights and obligations of the Parties

10.1. The Service Provider undertakes to: provide the Services to the extent included in the selected Ticket type; promptly inform the Customer of changes to the Forum programme; and ensure the confidentiality of personal data.

10.2. The Service Provider may: refuse admission to the Forum to anyone who fails to verify their identity; remove anyone who breaches public order or event rules from the Forum premises without refunding the Ticket price; and engage third parties to fulfil its obligations.

10.3. The Customer undertakes to: provide accurate information; pay for the Services; and comply with the rules of conduct at the Forum venue.

10.4. The Customer is entitled to: receive the Services to the extent included in the selected Ticket type; and request a refund under the terms of section 7.

10.5. The Customer has been informed and agrees that photographs and videos will be taken at the Forum and that the resulting materials may be used by the Service Provider for informational and advertising purposes.

11. Liability of the Parties

11.1. The Parties are liable in accordance with the legislation of the Republic of Uzbekistan.

11.2. The Service Provider is not liable for the Customer's inability to participate in the Forum for reasons beyond the Service Provider's control, including visa refusal, flight cancellations and other circumstances.

11.3. The Service Provider is not liable for failures in the operation of payment systems or banks.

11.4. The Service Provider's aggregate liability is limited to the price of the paid Ticket.

12. Force majeure

12.1. The Parties are exempt from liability for failure to perform their obligations if such failure is caused by force majeure: natural disasters, military action, epidemics, acts of public authorities, bans on mass events and other similar circumstances.

12.2. If the Forum is cancelled due to such circumstances, clause 7.6 of this Offer applies.

13. Dispute resolution

13.1. A pre-litigation claims procedure is mandatory. The period for reviewing a claim is 15 (fifteen) calendar days from receipt.

13.2. Unresolved disputes are subject to consideration by the court at the Service Provider's location in accordance with the legislation of the Republic of Uzbekistan.

14. Validity and amendment of the Offer

14.1. The Offer takes effect upon publication on the Website and remains valid until withdrawn by the Service Provider.

14.2. The Service Provider may amend the Offer. Amendments take effect upon publication of the new version on the Website and do not apply to Orders paid for before their publication.

14.3. The Parties' relationship is governed by the version of the Offer in effect on the date of acceptance.

15. Service Provider details